US Lawmakers Urge Starbucks CEO to Restart Union Negotiations

US Lawmakers Urge Starbucks CEO to Restart Union Negotiations

On 10 November 2025, 26 U.S. senators and 82 members of the House of Representatives sent a joint letter to Brian Niccol, CEO of Starbucks, urging the company to immediately resume negotiations with the employee union Starbucks Workers United (SBWU). The lawmakers emphasized that Starbucks must bargain a fair contract in good faith to protect employee rights and ensure transparency in business operations.

The union represents approximately 9,500 Starbucks employees. Lawmakers highlighted that stalled negotiations have raised concerns among employees over wages, staffing, scheduling, and union representation. More than 100 Unfair Labor Practice (ULP) complaints have been filed against Starbucks, including allegations of retaliatory actions toward unionized employees and closures of certain stores.

Starbucks Workers United has warned that employees are preparing to strike starting 13 November 2025, coinciding with the company’s high-profile “Red Cup Day,” if no agreement is reached. Lawmakers stressed that prompt resumption of negotiations is essential to safeguard workers’ welfare, avoid disruptions, and maintain Starbucks’ long-term reputation and financial stability.

Brian Niccol became CEO roughly a year ago with a focus on improving company operations and customer experience. However, tensions with the union have increased during his tenure, and further delays in negotiations could negatively impact both employee welfare and the company’s public image.

A swift agreement with the union would represent a major victory for employees and bolster Starbucks’ market reputation. Conversely, prolonged delays or strikes could pose serious challenges to operations and brand perception.